RETURNS/REFUNDS

At SHOPBYDASH, we take great care in curating our selection of products to ensure your satisfaction. If for any reason you are not completely happy with your purchase, we offer a return policy that allows you to receive store credit. Please read the following guidelines for our return policy:

Store Credit Only

•We do not offer refunds. Instead, we provide store credit for returned items.

10-Day Return Window

You have 10 days from the date of delivery to initiate a return. After this period, we cannot accept returns.

Eligibility for Returns

To be eligible for a return and store credit, the item must be in its original condition, unworn, and with all tags and labels attached. It should also be in the original packaging.

Exclusions!

Some items are non-returnable, such as final sale items, swimwear, lingerie, and accessories for hygiene reasons.

How to Initiate a Return

1. Contact our customer support team at (Support@bydash.com) within the 10-day return window to request a return authorization.

2. Our team will provide you with instructions on how to proceed with your return.

Return Shipping

You are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure your return is received.

Store Credit

Once your return is received and inspected, we will issue store credit for the original purchase price, excluding any shipping fees. This store credit can be used for future purchases on our website.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the issue. We will provide instructions on how to resolve the problem.